Frequently Asked Questions

I’m not a student, why do I need to provide a USI to participate in a DV-alert workshop or e--Learning?

As the DV-alert workshop and E-Leaning streams are Nationally Recognised Training course, for which, upon successful completion, you will receive a Statement of Attainment in the Unit of Competency CHCDFV001 – Recognise and Respond Appropriately to Domestic and Family Violence, all participants are considered students for the purposes of the training.

As such, it is a Government requirement that we have a USI on file for all participants before we can issue their Statement of Attainment.

If you don’t yet have a USI, it’s usually easier to just get it directly through the Government website; click here for more information.

If you are enrolling for any of our DV-aware sessions, you are not required to provide a USI.

As a university/TAFE student, am I eligible to complete the DV-alert training

Only students who are currently on work placement in a community frontline capacity are eligible to participate in a 2 Day DV-alert workshop. If you have yet to start work placement, we encourage you to participate in an Awareness Session instead. Once you start your placement you will be eligible to enrol in a workshop.

Is there any pre-reading that I need to do before the workshop or E-Learning?

No, there is no pre-reading required.

Why is the language of the training focused on women and their children?

While we acknowledge that violence also happens to men, this training focuses on women and their children given that it is informed by and funded under the National Plan to Reduce Violence against Women and their Children

We know that domestic and family violence and sexual assault cannot be excused or justified under any circumstances. All victims, regardless of their gender, need compassionate and highly responsive support and all perpetrators must be held accountable for their violence

Although the language focuses on women and their children, DV-alert will provide the skills to recognise, respond and refer all clients regardless of their gender.

I’m not Aboriginal or Torres Strait Islander but the closest workshop to me is the Indigenous workshop, can I still attend?

Yes, the Indigenous workshop is designed for any frontline workers who may work with Aboriginal and/or Torres Strait Islander communities,. You also don’t have to work at an Aboriginal and Torres Strait Islander service to participate in an Indigenous stream workshop.

I’ve started the DV-alert E-Leaning but a face to face workshop has become available in my area. Can I transfer?

Yes of course you can, please Contact Us and we will transfer your enrolment. Please note, even if you have started the E-Leaning, you will still need to attend the two full days of the workshop.

I attended a workshop recently but was only able to participate in the first day. Can I complete Day 2 at a different workshop and still get my Statement of Attainment?

You will need to complete both full days of the training in order to receive your Statement of Attainment, please Contact Us to discuss this further prior to enrolling into a workshop.

I and several of my colleagues would like to attend a DV-alert workshop, can we all go together?

Please note we have limitations on the number of staff from one organisation that can participate in a workshop. Please Contact Us and provide information about the workshop you’re wishing to attend and how many staff you have that would like to participate and we will be able to respond accordingly.

I’ve checked the workshop schedule and there aren’t any workshops close to me, can I get notifications when new workshops are advertised?

Please Contact Us with your information and location and we will be able to respond accordingly. Alternatively, Financial Support is available to eligible participants to travel to attend a workshop.

I registered for a workshop a while ago but haven’t heard anything, was my enrolment approved?

Firstly, please check your junk email folder, sometimes the notification emails go straight to junk. Then, if you haven’t received anything, please Contact Us and we will be able to respond accordingly

I did a DV-alert workshop a while ago but I haven’t received my Statement of Attainment. When will it arrive?

To be able to receive your Statement of Attainment you would have needed to enrol online for the workshop and provide a valid USI. Please Contact Us to find out the status of your Statement of Attainment.

I completed a DV-alert workshop last year and received my Statement of Attainment. I’d like to do it again as a refresher, is that ok?

If there are places available in the workshop you’d like to attend, then you may participate for professional development purposes. Please note you won’t be able to participate in the assessment as you have already received the Statement of Attainment for the unit of competency. Please Contact Us prior to enrolling and we will be able to respond accordingly. If the workshop fills up, you may also be required to give up your place to someone who has not yet participated in a DV-alert workshop.

I’ve just registered for the DV-alert E-Leaning, when can I access the course?

You will receive information about how to access the E-Leaning course on or just before the Term start date. If you have any other queries before then, please Contact Us.

I really want to do the nationally recognised training so I can work in the Domestic and Family Violence sector. Can I participate in a DV-alert workshop?

If you are not volunteering or already working in a community frontline capacity, you will not be eligible to participate in the DV-alert 2 Day workshop and we would encourage you to attend an Awareness Session.

I’m not an Australian or New Zealand permanent resident or citizen, am I eligible to complete a DV-alert?

Depending on the type of Visa you have, you may be eligible to participate in a DV-alert workshop or E-Leaning. Please Contact Us with a copy of your Passport and Visa and we will advise if you are eligible. If not, we do have a non-accredited E-Leaning course that you would be able to complete instead. We would also encourage you to participate in an Awareness Session.

I have enrolled in a workshop but am now unable to attend. My colleague will be coming in my place, is that ok?

You will also need to Contact Us so we can cancel your enrolment to make your space available however your colleague will need to register for the workshop separately.

I am not a frontline worker. Can I pay to attend?

DV-alert is funding by the Commonwealth Department of Social Services to up-skill front line workers. If you do not work in the community as a frontline worker you will not be eligible to attend however corporate training is available for groups. Please Contact Us with your corporate training request and we will get back to you with what we can offer.

When does the Statement of Attainment expire?

Currently the statement of attainment ‘CHCDFV001: Recognise and respond appropriately to domestic and family violence’ does not have an expiration date. Please refer to training,gov.au website for more information - https://training.gov.au/Training/Details/CHCDFV001.