Frequently Asked Questions
I’m not a student, why do I need a USI to do a DV-alert workshop or eLearning course?
A USI is a Unique Student Identifier. You need one to enrol in our workshops (except our public DV-aware workshops) and eLearning courses because they are nationally recognised. This means the Australian Government requires us to have a USI on file for you, before we can provide you with a Statement of Attainment for our training.
Find out more here about getting or finding your USI (once you have one, it lasts for life).
Please note: You don’t need a USI for our DV-aware workshops.
As a university/TAFE student, am I eligible for DV-alert training?
If you’re currently on work placement in a frontline capacity (including in the health, allied health, education, childcare or community sectors), you should be eligible for our nationally recognised workshops or courses.
If you haven’t yet started work placement, please consider our DV-aware workshops instead. Once you start your placement, you should be eligible for our nationally recognised workshops or courses.
Do I need to do any reading before a workshop or eLearning course?
No, there is no pre-reading required.
Why does the training language focus on women and children?
Domestic and family violence and sexual assault cannot be excused or justified under any circumstances. All people subjected to domestic and family violence, regardless of their gender, need compassionate and highly responsive support and all those who use violence must be held accountable for it.
While we acknowledge that violence happens to all people, regardless of their gender, this training focuses on women and their children given that it is informed by and funded under the National Plan to Reduce Violence Against Women and their Children 2010-2022.
Although our training focuses on women and their children, DV-alert will provide the skills to recognise, respond and refer all people subjected to domestic and family violence, regardless of their gender.
I’m not Aboriginal or Torres Strait Islander but can I attend an Indigenous Workshop if it’s closest to me?
Yes. The Indigenous Workshop is designed for frontline staff who work with Aboriginal and/or Torres Strait Islander people, but you don’t need to be Aboriginal or Torres Strait Islander to attend.
I’ve started a DV-alert eLearning course but a face-to-face workshop has become available. Can I transfer?
Yes. Please contact us to transfer your enrolment. Please note, even if you have started the eLearning course, you will still need to attend the full two days of the workshop.
I only made it to the first day of a 2-day workshop. Can I do the second day at another workshop?
Please contact us before enrolling into another workshop so we can discuss your options.
Note: you need to complete both days of the 2-day workshop to receive your Statement of Attainment.
My colleagues and I would like to attend a DV-alert workshop. Can we go together?
Please contact us with details about the workshop you’d like to attend and how many staff are interested so we can look into it.
I can’t find any workshops near me. Can I be notified when new workshops become available?
Contact us with your information and location, and we’ll respond accordingly. Alternatively, we might also be able to help with travel, accommodation and staff backfill costs.
I’ve registered for a workshop but haven’t heard anything. Was my enrolment approved?
It takes about five business days to review an enrolment application and confirm you are eligible for a workshop or eLearning course.
If you haven’t heard from us after that time, please check your junk/spam email folder because notification emails often go straight there. Following that, please contact us with any queries.
I did a DV-alert workshop a while ago. When will I receive my Statement of Attainment?
To receive a Statement of Attainment, you need to have successfully completed a DV-alert 2-day face to face workshop, 3-day virtual workshop or eLearning course. This also means you need to have provided a valid USI when enrolling online for the workshop or course. If you need help, please contact us to find out the status of your statement.
I’ve already done a DV-alert workshop in the past – can I do a refresher?
If there are places available in the workshop you’d like to attend, you can participate for professional development purposes but please contact us to confirm this before enrolling. You won’t be able to do the assessment again if you have already received the Statement of Attainment for the unit of competency.
If the workshop fills up, you might need to give up your place to someone who hasn’t done a DV-alert workshop before.
I’ve registered for the DV-alert eLearning course – when can I access it?
It takes about five business days to review an enrolment application for our workshops and eLearning courses. You should receive an email with your log in and other details after that. Please check your junk/spam folder in case it goes there and contact us if you need to.
I want to do the DV-alert training so I can work in the domestic and family violence sector. Can I do a DV-alert workshop?
Our nationally recognised training is designed to assist frontline workers/volunteers in the health, allied health, education, childcare and community sectors who might interact with people experiencing domestic or family violence. You need to be working or volunteering in a community frontline capacity to be eligible.
It is not designed to help prepare you for work in the domestic and family violence sector.
Please also note that our DV-aware workshops are available to anyone aged 18 years and over, who lives in Australia.
I’m not an Australian or New Zealand permanent resident or citizen. Am I eligible for DV-alert training?
Depending on the type of visa you have, you could be eligible to participate in a DV-alert workshop or eLearning course. Please contact us and provide details of your passport or visa so we can let you know.
There is also more information below about students on visas. And please note that our DV-aware workshops are available to anyone aged 18 years and over, who lives in Australia.
I’m on a student visa. Can I do DV-alert training?
Our DV-aware workshops are available to anyone aged 18 years and over, who lives in Australia.
If you’re a student on a visa, you might also be able to do our nationally recognised workshops or courses, but it depends on the conditions of your visa. You will need to provide a copy of your passport and visa to Lifelife Australia, which administers our training (RTO 88036), to find out. To start this process, please contact us.
I’m enrolled in a workshop but I can’t attend. Can my colleague come in my place?
Please contact us to cancel your enrolment. Your colleague will then need to enrol in their own right – we cannot transfer your place.
I’m not a frontline worker. Can I pay to attend a DV-alert workshop?
If you don’t work as a community frontline worker, you won’t be able to attend our nationally recognised workshops. However, corporate training is available for groups – please contact us with your request, including your location, workshop of interest and number of staff.
Alternatively, please consider our DV-aware workshops, which are available to anyone living in Australia aged 18 years and older.
When does the Statement of Attainment expire?
Currently the Statement of Attainment for the nationally recognised unit of competency CHCDFV001: Recognise and respond appropriately to domestic and family violence does not have an expiration date.
Please refer to the Australian Government Training website for more information.