eLearning General course
This nationally recognised self-paced training course is offered at no cost to frontline workers who prefer online learning or cannot attend face-to-face workshops.
What you will learn
This nationally recognised course teaches frontline workers how to recognise the signs of domestic and family violence, respond appropriately and refer to support services. This course covers the scope, patterns and impacts of violence, what to consider for diverse groups, communication skills, referral pathways and more.
By the end of the training, you will be equipped with the knowledge and skills to:
- Identify and respond to the needs of clients who may be experiencing domestic and family violence
- Respond appropriately with immediate interventions, supporting the needs of clients
- Refer clients to appropriate services and support.
Who should attend?
This workshop is ideal for frontline workers in health, allied health, education, and community services sectors, as well as anyone who works or volunteers in a role where they may come into contact with people experiencing domestic and family violence.
If you work with women with disabilities, we recommend our eLearning Women with Disabilities course.
Why enrol?
By completing the eLearning course, you will be able to:
- access to high-quality content developed by experts in domestic and family violence
- complete the course at your own pace within a 9-week period, with student support available throughout the journey
- build knowledge and skills to become a confident first responder to domestic and family violence
- contribute to the Federal Government’s mission towards ending violence against women and children within one generation.
National Recognition
After successfully completing the course (including assessments), you’ll receive a Statement of Attainment for the nationally recognised unit of competency CHCDFV001: Recognise and respond appropriately to domestic and family violence. To find out more about this unit, click here or go to training.gov.au.
Eligibility and fees
You will need a computer, internet access and a Unique Student Identifier to complete this course.
For full details about eligibility and costs, please click Here.
How to apply
If you need more information first, please review our Pre-enrolment Course Information and RTO Compliance Manual.
Support
Student support is available through weekly drop-in tutorials and online individual support sessions, ensuring you have guidance on assessments, skill building, and any learning needs throughout your journey.
If you have any other questions or need assistance with the application, please contact us.
Hear from past learners
“The eLearning course was an invaluable resource for my work as a phone support for women who experienced domestic violence. The flexible learning and practical drop-in sessions were a great combination. What truly shined was Assessment 2's roleplay, as it solidified my understanding of domestic violence complexities, boosting my confidence to handle these situations effectively. These practical skills are directly applicable to my role; trainers are very supportive during the entire course. I believe this course is essential for anyone who wants to deepen their knowledge and support those affected by domestic violence.”
— DV frontline worker Crystal